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Royal Scottish Academy of Music and Drama

Summary
About the organisation
Project summary
Aims and objectives of the project
About the project
Outcomes and lessons learned
Contact details

Plasticine, Acting Students 2005; Photo: Ken Dundas

Summary

Organisation Royal Scottish Academy of Music and Drama
Project Market research to infrom a strategy aimed at increasing and broadening the audience for performances at the RSAMD
Artform Music, drama and technical and production arts
Location Glasgow
Application type Project development 
Date 2001/02
Status Completed
Grant  £5,000
Total project cost  £7,000

About the organisation

In existence since 1847, the Royal Scottish Academy of Music and Drama (RSAMD) is Scotland’s only conservatoire.  Based in Glasgow, it exists to train individuals in music and drama at both national and international level.  The Academy has a purpose-built base with five different performance venues and promotes a range of performances, masterclasses, workshops, exhibitions and conferences.  Ticketed performances are principally to showcase the talents of students and teachers, although other groups also use it as a venue.

Project summary

RSAMD Orchestra with the Orchestra of Scottish Opera rehearsing for Cendrillon, 2006; Photo: Ken Dundas To undertake market research into potential audiences for performances at RSAMD which currently attracts a loyal but ageing audience.  The Academy wishes to identify market segments that may be interested in its product and target them accordingly.

Aims and objectives of the project

To explore ways of extending and widening the audience base by means of:

  • desk research, including a literature review, into audience development methods
  • focus groups with regular attenders at RSAMD, regular attenders at other Glasgow venues and non-attenders, to gather information on attitudes to the venue and its programme of events
  • a benchmarking exercise with other similar organisations
  • information exchange with other Glasgow venues.
Opera at the RSAMD, Cendrillon 2006; Photo: Ken Dundas

About the project

Opera performance of Cendrillon 2006; Photo: Ken Dundas The Audience Business was appointed to undertake the focus group research.  It held three groups – one with current attenders at RSAMD and two with people who attended arts events in the city but not at RSAMD.
 

Outcomes and lessons learned

The focus groups, particularly the two held with non-attenders, provided very useful feedback on why group members did not attend events at the venue and what might be done to encourage greater attendance.  Recommendations included:

  • clarify the profile and brand of RSAMD, in particular by promoting it as an arts venue as well as an educational establishment and by raising its profile within the city
  • increase awareness of RSAMD as an arts venue by improving publicity and advertising and by developing links with other city venues
  • increase the venue’s street presence
  • consider improving the café and look at the relationship between the students who use the facility and the public.

Contact details

Katie Bell
Marketing Manager
RSAMD
100 Renfrew Street
Glasgow G2 3DB

Tel:  0141 270 8283
Fax:  0141 270 8354
E-mail:  k.bell@rsamd.ac.uk
Web: www.rsamd.ac.uk

Terrorism, Acting Students 2005; Photo: Ken Dundas
 

 

 

* Royal Scottish Academy of Music and Drama
 
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